Facebook Moderators Have Problems – level 3

20-05-2020 07:00

Facebook has agreed to pay $52 million to current and former content moderators who have developed post-traumatic stress disorder, PTSD, on the job.

Facebook’s content moderators are contract workers who view and remove posts that violate community guidelines. A law firm, that represents a former contractor, said that Facebook content moderators daily watch thousands of videos and images of child sexual abuse, murder, and suicide.

Moderators who are diagnosed with PTSD or a related condition are eligible for the money. Facebook will pay a minimum of $1,000 per moderator, and the company will also give more counseling while they are at work. Facebook said that the company is grateful to the people who do this important work, and it will provide them support in the future, too.

Difficult words: content moderator (a person whose job is to monitor what people post on social media), post-traumatic stress disorder (problems with mental health that are caused by a terrifying event or experience), violate (to not follow).

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